takes every precaution to ensure all customers receive quality prints and
enjoy a pleasurable experience. Any photo containing flaws, defects or imperfections resulting from human error
will be replaced at no charge, however, ProPoint Media bears no liability for photo re-takes and/or reproduction of photos if finished photos show no visible flaws, defects or imperfections.
In other words, simply not being satisfied with how your child or children are posed is not a basis for photo re-takes and reprocessing. Furthermore, photo re-takes
for these reasons will incur a $25 sitting fee in addition to original order
fee; you have the option at any time to retain the original photos. ProPoint Media wants parents to feel involved with the process of how their child is photographed, therefore it is recommended a parent or guardian be present at the photo session to personally pose your child or children. It's also imperative that if you cannot attend the photo session that you
allow the photographer to use their discretion and/or the discretion of the assistant representing the organization being photographed when the issue of what pose is captured arises.
For example: In the event of a sports photo session, the responsible person(s) accompanying the child/athlete is responsible for any personal equipment or props he or she would like to have included in photo(s), i.e. their own baseball glove, bat, batting gloves, etc. You may request to preview photos at the time they are taken so you can grant approval of the pose, a smile or expression, etc.
Return Check Policy
If a check payment is returned due to Non-Sufficient Funds (NSF) you will have 10 days from the time you are contacted by your banking institution and/or ProPoint Media to make full restitution including a $20 service charge
in addition to the bank's fee. Failure to make full restitution within the 10 day limit will result in actions from a collection agency and/or the magisterial court system.
the only acceptable form of payment
for future transactions with ProPoint Media Photography must be made with cash or money
order after having a check returned for non-sufficient funds. The use of a check for initial payment is your acknowledgement of this policy and its terms.
Refunds, Pricing &
Lab use for Photography Services
ProPoint Media Photography does not offer refunds based solely from the
standpoint that digital images can very easily be repaired or reproduced.
Most of the images I produce require a great deal of time to design and are
of superb quality, therefore I am confident you won't ask for a refund based
solely on these characteristics. This policy precaution is in place
primarily due to a select few that have taken advantage of my services. ProPoint Media Photography uses Mpix.com for professional lab services, but reserves the right to utilize any photo lab necessary that will deliver professional results to its clients; all prices subject to change without notice.